1. Definitions and Interpretation
“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;
“User” means a user of Our Site;
“We/Us/Our” means BETTER BUSINESS AT (@) HAND LIMITED, a company registered in England under 11713638, whose registered and trading address is C/O 26 Railway Road, Downham Market, Norfolk, United Kingdom, PE38 9EB.
2. Information About Us
2.1 Our Site, https://betterbusinessathand.app/, is owned and operated by BETTER BUSINESS AT (@) HAND LIMITED, a company registered in England under 11713638, whose registered and trading address is C/O 26 Railway Road, Downham Market, Norfolk, United Kingdom, PE38 9EB.
2.2 Our featured Consultants are members of their respective professional bodies including: The Turnaround Management Association, The Institute of Chartered Accountants in England and Wales (ICAEW), CFA Institute, European Association of Certified Turnaround Professionals (EACTP), Institute for Turnaround (IfT)and Institute of Paralegals.
2.3 You can use Our Site in order to:
2.3.1 Book an appointment for an online consultation with one of our featured Consultants via the website platform;
2.3.2 Obtain qualified and professional advice from the Consultant and, depending on the business issue you need help with, related administrative services including referral for specialist or more in-depth assistance
3. Access to Our Site
3.1 Access to Our Site is free of charge.
3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4. Intellectual Property Rights
4.1 All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
4.2 Subject to sub-Clause 4.3 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
4.3 You may:
4.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
4.3.2 Download Our Site (or any part of it) for caching;
4.3.3 Print page(s) from Our Site;
4.3.4 Download extracts from pages on Our Site; and
4.3.5 Save pages from Our Site for later and/or offline viewing.
4.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
4.5 You may not re-use any Content printed, saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site whether by business users or consumers.
5. Links to Our Site
5.1 You may link to Our Site provided that:
5.1.1 you do so in a fair and legal manner;
5.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
5.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and
5.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
5.2 You may link to any page of Our Site.
6. Links to Other Sites
Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
7. Liability and Disclaimers
7.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for information purposes only.
7.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
7.3 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning services for sale through Our Site. Please refer to Our Terms of Sale for more information <>.
7.4 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.
7.5 If you are a business user, we hereby exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or Content. We will not be liable for any loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
7.6 If you are a consumer user, please note that Our Site is intended for business use only, however if, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details on consumer rights, please contact your local Citizens Advice Bureau or Trading Standards Office.
7.7 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
7.9 The limitations of liability included in this Clause 7 apply only to the use of Our Site and not to the sale of services, which is governed separately by Our Terms of Sale <Terms Of Sale>.
8. Viruses, Malware and Security
8.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
8.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
8.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
8.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
8.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
8.6 By breaching the provisions of sub-Clauses 8.3 to 8.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
9. Acceptable Usage Policy
9.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 9. Specifically:
9.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
9.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
9.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
9.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
9.2 When communicating in any way using Our Site, you must not submit, communicate or otherwise do anything that:
9.2.1 is sexually explicit;
9.2.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;
9.2.3 promotes violence;
9.2.4 promotes or assists in any form of unlawful activity;
9.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;
9.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
9.2.7 is calculated or is otherwise likely to deceive;
9.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
9.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.2);
9.2.10 implies any form of affiliation with Us where none exists;
9.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
9.2.12 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
9.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;
9.3.2 remove any User Content submitted by you that violates this Acceptable Usage Policy;
9.3.3 issue you with a written warning;
9.3.4 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
9.3.5 take further legal action against you as appropriate;
9.3.6 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
9.3.7 any other actions which We deem reasonably appropriate (and lawful).
10. Privacy and Cookies
12. Contacting Us
To contact Us, please email Us at firstname.lastname@example.org or using any of the methods provided on Our contact page at https://betterbusinessathand.app/.
13. Communications from Us
13.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to Seven business days for Us to comply with your request. During that time, you may continue to receive emails from Us.
13.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at email@example.com.
14. Data Protection
14.1 All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
15. Law and Jurisdiction